• To file a claim, talk to your Financial Adviser or contact our

Policyholders’ Services Department (PSD) 

• (632) 893-3024 
• policyservices@firstlife.com.ph 

• Basic requirements are:
  • If a beneficiary is a minor, and whose share of the proceeds is greater than PhP500,000, a Petition for the approval of the bond shall be filed in the proper court where the minor resides. Furthermore, a Judicial Guardian’s Bond is required for minor beneficiaries if proceeds are more than PhP500,000 each.
  • Additional Claim Requirements – may be required depending on the cause of death, place of death, etc.